Supporters with Disabilities
Disability Matters – Information for people with disabilities
Welcome to Blackburn Rovers’ guide to helping fans, assistants, families and friends understand what to expect and what our staff can do you for you when visiting Ewood Park, particularly if this is your first visit, whether you are supporting the Rovers or the visiting team.
The Club is committed to making every supporter’s experience as easy and stress-free as possible and we understand that although fans have individual needs they are part of the crowd who enjoy football the same as everyone else.
We practice integration rather than segregation so family and friends are able to sit together rather than being separated.
The Club has an excellent reputation for ensuring everyone enjoys their visit to Ewood Park and your experience is important to us. Our aim is and has always been access and inclusion of all.
Removing and overcoming barriers to ensure access to services and facilities focuses on enabling people to come to a match independently where possible and ensuring support is in place when needed.
We understand the difficulties fans may face when attending a football match and can help plan a visit from start to finish to ensure it is as enjoyable as possible.
Football can play an important part in people’s lives and sometimes going to a football match can be the first stage on a journey to recovery or well-being. It might be that you have not been to a football match for a long time or even at all. It can be a big decision, so if you would like to come to a match at Blackburn Rovers but are not sure how you would feel just tell us. We can arrange for you to visit the ground on a non-match day to help familiarise yourself before attending a game.
On match days we have stewards from our Special Assistance Team who can help you in and out of the stadium, escort you around the concourse facilities and provide safe evacuation if required. For those who need more support an Assistant Ticket can be provided through the Club’s Assisted Supporters’ Scheme, on submission of appropriate evidence.
Our staff receive disability awareness including match day staff at the beginning of each season.
Our Part of the Crowd – Access Matters, consultation group for Rovers fans with disabilities meets to discuss facilities and services.
Please refer to the information below. You will also find further information and regular updates on the Club website.
Whether compliments or complaints we welcome your view on our facilities, services and information. You can share them by emailing email@example.com or by telephone on 01254 508205.
Above all else we want to ensure your visit to Ewood Park is a positive one.
Enjoy the season.
Christine Rennard MBE
Disability Access and Safeguarding Officer
Please access the Rovers’ website where you will find information relating to the Club at www.rovers.co.uk.
You can telephone the Club on 01254 372001
Customers who are deaf or hard of hearing can use type talk or email firstname.lastname@example.org
If this is your first visit to Ewood Park please let staff know so they can advise you accordingly. Tickets prices are standard for all supporters and vary according to location. Concessions are available for age only and not specifically for disability. It is beneficial for you and helpful for staff if you or your representative mention any additional needs you may have at the time of booking – for both home and away- to ensure appropriate location for your comfort. A mini-com and loop system are located in the ticket office. The loop system is also available at Blackburn End Reception. All match tickets can be purchased:
- From the Roverstore at Ewood where there are low, mid and high-level service points;
- Using the Ticket Office Hotline number 01254 372000 selecting option 1 and then option 4;
- By post (include payment and a stamped-addressed-envelope)
- Online at www.eticketing.co.uk/onerovers Please note this is not currently available for customers who are requesting assistant tickets. We’re not there yet but it’s something we’re working on to offer you the same level of service.
Assisted Supporters Scheme
If you need more help than our Special Assistance Team can provide, you can apply to the Club’s Assisted Supporters’ Scheme for an Assistant Ticket. This needs to be done in advance of a game by requesting an application form from the Ticket Office. It is not for staff to judge whether someone has a disability or requires additional support so a Health Care Professional (including GP or other professional care/support manager) needs to provide the information required.
The Scheme is available for fans age12 and above. Please note that an Assistant attending a match alone will need to purchase a standard match ticket as the Assistant ticket will not be valid. We advise Assistants under the age of 16 to notify the steward at the point of entry, of their location in the ground, in case additional help is required. If you have an Assistant Ticket and the circumstances relating to the level of help you need in the ground, change at any time, you or someone on your behalf should notify Blackburn Rovers Ticket Office as soon as is reasonably possible.
How to get to Ewood Park
- By road - Sat nav use BB2 4JF- brown and white tourism signs to Ewood Park with a football logo are located on the M65. Ewood Park is approximately one mile from junction 4 of the M65;
- From the north, leave the M6 at junction 30 and join the M61. At the first exit join the M65 and head east to Blackburn. Leave at junction 4 and join the A666 towards Blackburn;
- From the south leave the M6 at junction 29 and join the M65 and head east to Blackburn. Leave at junction 4 and join the A666 towards Blackburn;
- From the west, from the M6/M62 or M60 join the M61. Leave the M61 at junction 9 and join the M65 and head east to Blackburn. Leave at junction 4 and join the A666 towards Blackburn;
- From the east: travelling either on the B6234, the A56 Haslingden by-pass or the Skipton Road, join the M65 and head west. Leave at junction 4 and join the A666 towards Blackburn.
- By train – Blackburn Railway Station is accessible to all and is approximately a mile and a half from Ewood Park. There are direct trains from Manchester Victoria, Salford Crescent and Preston. Taxis are located to the right as you come out of the front of the station. Refer to www.nationalrail.com website for train times.
- By bus – bus 1 (Bolton, Darwen, Blackburn) and bus 24 (Chorley to Blackburn) serve Ewood Park.
- Other transport providers – community transport services provide a door-to-door service to and from matches at Ewood Park for fans who cannot use public transport or who do not have immediate access to a local bus service. For further information and bookings ring Blackburn with Darwen Dial a Ride on 01254 200333.
Where to Park / Drop off points
- Car parking is available for home and visiting fans but is limited due to the nature of the built-up area around Ewood Park. Seasonal permits are available for home fans and match day parking for home and visiting fans on car parks B at the Darwen End and car park H behind the Blackburn End Stand. Blue accessible parking signs are mounted on the railings. Please note a blue badge without a car pass / permit is not sufficient for entry. Car park F is unreserved however wheelchair users and anyone with reduced mobility are advised to use Car Parks B and H to ensure a level surface. All Match day parking is £10. For enquiries and bookings please call 01254 508283.
- If you are given a lift to the ground by car, taxi or minibus you can use one of the two drop-off points at either end of the Jack Walker Stand: for the Blackburn End it is at the bottom of Kidder Street and for the Darwen End on Nuttall Street. Both are within 50 yards of step-free access into the stadium. They also serve as pick-up points after the match.
Match Day facilities around Ewood Park.
- The Fanzone is at the Blackburn End of the Stadium where you will find food and drink outlets and a TV screen. Entertainment takes place on the stage (which is accessible) during most home matches prior to kick-off.
- Strikers Family Lounge incorporating the Sensory Room is accessible to all ticket holders but all children must be accompanied by an adult and no adults are allowed unless accompanied by a child. Entry is via Blackburn End Reception.
- The Multi –faith room is located inside the ground at the Blackburn End. Please visit Blackburn End Reception if you want to use the facility.
- Matchday Programmes are on sale outside the stadium.
- Blues is also at the Blackburn End and is open on both match days for home fans and non - matchdays.
Choosing your location in the stadium
- Wheelchair / scooter users who are unable to transfer to a stand seat are accommodated at a pitch level location around the around the perimeter. Just so you know the areas are exposed to the elements. Plastic rain wear is available from the stewards. We always try to accommodate family and friends together.
- If you are a wheelchair / scooter user and are able to transfer to a stand seat or if you are an ambulant supporter (including people with Learning Disabilities, mental ill-health, blind/partially-sighted, deaf/hard of hearing or hidden disabilities) you can choose to sit anywhere in the stadium, subject to safety. Some areas will be more suitable than others e.g. near entrances/exits/ toilets or step-free.
- Guide / Assistance dogs are welcome at Ewood but please notify the Access Office in advance so we can advise a particular area with your safety of yourself, others and the dog in mind.
- The Community Trust Family Stand is accessible so if a member of the family is a wheelchair user you can all be together. An adult must be accompanied by a child and vice versa to gain entry. The GAME Room is also accessible and offers a period of quiet time for 30 minutes before the turnstiles open for fans with autism to enjoy the facility.
Match day commentary for fans with sight-loss
- Head sets are available for fans with sight-loss who require match commentary. All headsets must be booked in advance of a game and are subject to availability. Please contact 01254 508172 to book. They should be collected no later than 15 minutes before kick-off and returned no later than 15 minutes after the end of the match. You can use a headset anywhere in the ground.
- An electronic abridged version of the Match Day programme can be provided on request. All we need is an email address.
They are available for fans who may rely on pictures or symbols. Please contact the Access Officer for further information.
Access into the Stadium
- For your convenience, tickets can be collected on match day inside the Roverstore rather than the outside collection windows.
- Wayfarer signs are situated outside and inside and outside the ground.
- Accessible entrances are located at all four corners of the ground. Your match card(s) / ticket(s) will be scanned on entry.
- Our Special Assistance Team are there to help you to and from your seat/position in the ground, concourse facilities or any other help you may need but please tell them at your point of entry. They are located at all four accessible entrances and inside the ground and can be identified by purple and yellow tabards.
- Safety Information is displayed at the accessible entrances.
- Wheelchair and step-free access is at each corner.
- Courtesy seats located in the concourse areas and outside at the Blackburn End of the ground.
- Access for fans with a guide/assistance/working dog is through the accessible entrance which also have tactile entry points for home fans.
Once inside you will find…
- Signs for wheelchair users and step free access to concourse facilities and spectator areas;
- Up to 262 wheelchair spaces at pitch side for home supporters;
- Accessible toilets – in the lower tiers located at either end of the each stand with options of left and right operation and partially accessible toilets for ambulant fans in the upper tiers. Please be reminded that not all disabilities are visible;
- Catering facilities in the concourses or either end of the Riverside Stand – they are not low-level but if you require assistance please advise a steward from the Special Assistance Team; and
- An accessible betting kiosk located in the Riverside Stand at the Blackburn End.
Access to upper tiers
Lift passes are available for home fans on application. Please phone 01254 508283 for further information.
All executive lounges and boxes are accessible. For enquiries and bookings please contact the Hospitality Sales Team on 01254 508008, and mention any assistance you might require.
Changing Places Facility
The nearest facility is in Blackburn Market. The bathroom facility includes a height adjustable changing bench and hoist. Please check the opening times.
Rovers on the road
Blackburn Rovers Away Travel uses an accessible executive coach enabling all supporters to travel together and enjoy the same standard of service. An advance booking system is available for wheelchair users who require use of the lift to access the vehicle.
Additional information for visiting fans
Welcome to our Club! All visiting fans are located in the Bryan Douglas Stand. Just so you know:
- We have up to 30 tickets available for wheelchair users plus Assistant tickets if they are required.
- The front row at pitch level (row 1) will be available for visiting supporters who are wheelchair users and unable to transfer to a stand seat and wheelchair users who are able to transfer to a stand seat. The front row is step free and has easy access to seats and accessible toilets. Ambulant supporters can also request a seat on the front row if preferred, or step free/easy access is required–subject to availability. Please note that this is at perimeter level and the area is exposed to the elements.
- Ambulant supporters can choose to sit anywhere in the visitors section subject to safety. Ambulant supporters who have difficulty using the stairs to the upper tier should notify the stewards at the turnstile or accessible entrance if lift access is required. To ensure appropriate seating/location ambulant supporters should specify any requirements at the time of purchasing e.g. step-free access.
- Ticket Collection point and ‘on the day’ sales is located at the side of the Bryan Douglas Stand.
- Blind/partially-sighted supporters who rely on match commentary can pre-book a headset on a first-come, first-served basis by contacting 01254 508172, 48 hours prior to the day of the game. An abridged version of the match day programme in is available by contacting our Access Officer in advance of a game.
- Guide and Assistance Dogs are welcome: supporters should contact the Access Officer ahead of the game to make arrangements to ensure appropriate seating which will be on row 1.
- Ambulant supporters located in the upper tier can use the lift. Please mention it to the nearest steward on entry.
- Accessible parking is available at the ground on a first-come, first served basis. Supporters are advised to pre-book Match day parking at the ground in advance to guarantee a space. A permit is required to access Car Park B behind the away end stand. A blue badge is not sufficient to gain entry. The cost is £10. Please phone 01253 508283 for information and bookings
- At moments of excitement during the game and for crowd management purposes stewards and police officers may stand in front of fans and may occasionally obstruct the views of some wheelchair users. In the event of this occurring those affected may be offered an option to re-locate if preferred.
In line with Ground Regulations you can expect to be searched prior to entry and ejected from the ground or premises if the terms and conditions of entry are breached.
Safety and evacuation
Safety is of paramount importance. An assistant should always be able to support the needs of a supporter in an emergency. If you consider you would still need the help of a steward in an emergency situation or your Assistant is under the age of 16 please notify a steward as you enter the stadium. Stewards are there to help whether you have an assistant or otherwise. If you are located in the upper tier, you or your Assistant should identify yourself to the Stewards’ Team Leader as you enter the area in which you are located.
Ewood Park Emergency procedure
In the event of any emergency there will be an announcement over the Public Address system preceded by a loud “chime” sound. For supporters who are deaf/hard of hearing, this message will appear on the big screen. Follow the directions of the stewards/police officers. If you are located in the LOWER tier, remain where you are until a steward assists you and listen or look carefully at the police message. Comply immediately if it affects your location. Stewards, Police Officers and Officials will direct you to safe areas which may be through exit doors/ gates to the street or onto the playing area. If you are in the UPPER tier, make your way to the safe holding/refuge area which is clearly signed in the concourse.
Minimum age for entry
In line with safeguarding standards Blackburn Rovers has a minimum age requirement for entry. All children under the age of 12 years must be accompanied by a responsible adult.
Blackburn Rovers is an inclusive organisation and does not tolerate discrimination in any form. Please be reminded that Ground Regulations apply to all who enter and particular notice is drawn to:
- Ground Regulation 10 which states Discriminatory abuse, chanting or harassment of any kind, including without limitation in relation to race, disability, sex, religion, sexual orientation or any other protected characteristic under the Equality Act 2010, is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches;
- Ground Regulation 11 which states the following is an offence under the Football (Offences) Act 1991 (as amended) “11.2 - the chanting of anything of an indecent or racialist nature”.
If you hear of or are made aware of anything of a discriminatory nature please report it immediately to a steward or Club official, if safe to do so; or phone 01254 508270 or use the Kick it Out App, available to download via the Apple Store or Google Play.
Ewood Park is a non-smoking/vaping venue. A limited smoking facility is provided at half-time.
Blackburn Rovers FC has an ongoing commitment to ensuring the welfare of children, young people and adults at risk, however, safeguarding is everyone’s concern. For further information or to report a concern please refer to the Safeguarding Matters and Complaints Procedure on this website.
Find out more information from the options below:
Established in 1875 becoming a founder member of the Football League and the Premier League.
In 1890 Rovers moved to its permanent home at Ewood Park. Surrounded by terraced streets and cobbles reminding us of our industrial past and heritage is a modern stadium with bars and restaurants, retail outlet and conference facilities.
The Club plays an important role in the life of the business community with its Enterprise Centre and in the wider community the Community Trust Programme offers access to health and awareness projects and maintains strong links with schools in the area providing educational experiences for children of all ages.
Ticket prices are the same as standard prices for all supporters. Concessions apply for junior and seniors but not specifically for disability.
It is helpful if you or your representative tell us any additional needs you have at the time of purchasing a ticket for home and away matches. This is to ensure you are as comfortable as possible and located appropriately.
A booking fee of £1 per ticket to a maximum of £2 per transaction applies to all tickets purchased over the phone when using a credit card.
For your convenience, tickets can be collected on match day inside the store rather than the outside collection windows.
A mini-com and a loop system are situated in the Ticket Office. The loop system is also available in Blackburn End Reception.
TICKETS ARE ON SALE IN THE ROVERSTORE AT EWOOD.
TICKETS CAN ALSO BE PURCHASED:
Using the Ticket Office Hotline number 01254 372000 selecting option 1 and then option 4
Online at www.eticketing.co.uk/onerovers and
By post (include payment and a stamped addressed envelope) Customers who are deaf or hard of hearing can use type talk or email email@example.com
Assistant Tickets are available if you need more help than our stewards can give. Please apply to the club's Assisted Supporter Scheme in advance of a game by contacting the Ticket Office for an application form. Assistant tickets are not available for fans under the age of 11.
We never judge whether someone is disabled or requires additional support so please ask your Doctor or other Health Care Professional to answer the questions on the back of the form.
Please note that when attending a match alone, an Assistant must purchase a standard match ticket as the Assistant Ticket will not be valid.
Assistants under the age of 16 should notify the stewards at the point of entry, of their location in the ground, in case additional help is required e.g. during an emergency.
If you have an Assistant Ticket and the circumstances relating to the level of help you need in the ground change at any time you or someone on your behalf should notify Blackburn Rovers as soon as is reasonably possible.
Directions to Ewood Park
How to get to Ewood Park
Community Transport Services provide a door-to-door service for fans to get to and from a match who cannot use public transport or who do not have immediate access to a local bus service. For further information and bookings please ring Blackburn and Darwen Dial a Ride on 01254 200333.
Telephone: 01254 681550
Parking at Ewood
Seasonal car park passes for 2018-19 are available to purchase from the club.
If you have pre-booked a car parking space please look for car park signs near the ground. Car Park F is approximately 100 yards from the ground. A permit is not required but surfaces are not considered suitable for wheelchairs users or those with mobility issues.
For further details, prices and to pre-book please phone 01254 508283.
For those parking on Car Park H, from the start of the 2018-19 season, post-match, there will be a suspension of the bus lane on Bolton Road between Calico Street and Alan Shearer Way to allow traffic to turn right from Calico Street, or left from behind the former Ewood Arms, to travel towards the junction at the Thwaites Empire Theatre.
The traffic lights at the junction will be operated manually by qualified traffic management staff to allow those vehicles to safely enter the main through road network.
DROP–OFF / PICK-UP POINTS:
If you are given a lift to the ground by car, taxi or minibus you can use one of the two drop-off points at the ground – either end of the Jack Walker Stand. Both are within 50 yards of access into the stadium and on the level. They also serve as pick-up points after the match.
Accessible entrances are located at the four corners of the ground. If you need help getting to and from your seat/ position in the ground please tell the steward at the point of entry. Wayfarer signs are situated outside and inside the ground.
Step-free access is available in and around the stadium.
Lift passes are required to access the lifts and should be requested in advance of a game by phoning 01254 508283.
Dedicated stewards from the special assistance team are there to help you. They are located at the four entrances and can be identified by blue tabards which are noted on the back. Tell the steward what help you need and your location in the ground as you enter the stadium.
If you are a wheelchair / scooter user and are able to transfer to a stand seat or if you are an ambulant supporter (including people with learning disabilities, mental ill-health, blind / partially sighted and deaf / hard of hearing) you can choose to sit anywhere in the stadium, subject to safety. Some areas will be more suitable than others. It would be helpful if you tell us your requirements at the time of buying tickets to ensure appropriate seating.
If you are a wheelchair/scooter user and you are not able to transfer to a stand seat you will be accommodated at a pitch-level position in the home area stands. Just so you know, the areas are exposed to the elements. Plastic rainwear is available from the stewards free of charge.
Braille readers who would like a match-day programme (abridged) can order in advance by contacting the Accessibility Officer. Guide and Assistance Dogs are welcome at Ewood Park and it would be helpful if you would contact the Safety Department in advance of the game to enable arrangements to be made.
Communication aids are available for fans with the need to use symbols or pictures.
The club has its own Radio station – Radio Rovers. To listen to commentary please bring a small portable radio and headset and tune into 1404 kHz AM (medium wave).
The broadcasts begin four hours prior to kick-off and end an hour and a half afterwards so if you are travelling to the ground you can tune in for up-to -date information.
For both home and away games Radio Rovers is also available on the internet through Rovers Player, the subscription channel of the Rovers’ website.
For further details go to www.player.rovers.co.uk
- Up to 262 wheelchair spaces at pitch side for home supporters
- Car parking areas – limited availability
- 14 accessible toilets in the main lower concourses
- 20 accessible toilets for ambulant supporters in the upper tiers
- Concourse seating areas
- Match commentary by Radio Rovers
- 14 non-dedicated catering outlets in all stands serving lower concourses with steward’s assistance available on request
- Accessible formats of documentation available on request
- Braille version of the match day programme available (abridged) on request
- Accessible away travel executive service
- Stewards from our special assistance team who provide help with:
- Entry into the ground and your seat/position and exiting the ground
- Safe evacuation should it be necessary
- Advance booking system
- An escort to/from toilets/kiosks/multi-faith room
- Assisted Supporter Scheme for Assistant tickets
- Accessible executive coach official away travel
- The purchase of refreshments
- A dedicated Access Officer delivering access and assistance to meet the needs of the supporters and club.
- Sensory room for children with disabilities and their families
- Accessible betting kiosk in the RFS Riverside Stand
- New access wayfarer signs inside the stadium
- Easy-read picture guide and information
- Accessible Family Stand
- Accessible Gaming Room in the Family Stand
Safety is of paramount importance. An Assistant should always be able to support the needs of a supporter in an emergency.
If you consider you would still require the help of a steward in an emergency situation or your Assistant is under the age of 16 please notify a steward as you enter the stadium. Stewards are there to help whether you have an Assistant or otherwise.
If you are located in one of the upper tiers you or your Assistant should identify yourself to the Stewards’ Team Leader as you enter the area in which you are located.
EWOOD PARK EMERGENCY PROCEDURE
In the event of any emergency there will be an announcement over the Public Address system preceded by a loud “chime” sound. For supporters who are deaf or hard of hearing this message will appear on the big screen. Follow the directions of the stewards/police officers.
If you are located in the LOWER TIER, remain where you are until a steward assists you and listen or look carefully at the Police message. Comply immediately if it affects your location. Stewards, Police Officers and Officials will direct you to safe areas which may be through exit doors / gates to the street or onto the playing area.
If you are in the UPPER TIER make your way to the Safe Holding/Refuge Area, which is clearly signed in the concourse.
If you are thinking of using Hospitality facilities, they are available for match day and non- match day events. There are three function suites - Executive Box, Premier Suite and Legends in Jack’s Kitchen which are all accessible. A loop system is available.
For match day hospitality bookings please contact 01254 508008 and inform our Hospitality Sales Executives of your assistance requirements at the time of booking.
Blackburn Rovers Away Travel uses an accessible executive coach, enabling supporters to travel together and enjoy the same standards of service.
This means more wheelchair users, who need to use a lift to get on the coach, can now travel and passengers who transfer to seats can stow wheelchairs and other aids in the hold.
The coach can accommodate several wheelchair passengers; those who transfer to standard coach seats and those who remain in the chair for travelling.
In order to do this some of the standard seats need to be removed. For the benefit of all those wishing to travel and to maximise the sale of seats on the coach it is necessary to know before the tickets for away games go on sale how many seats need to be removed.
HOW TO BOOK AWAY TRAVEL:
Away tickets and travel usually go on sale three weeks prior to the fixture. To guarantee a place on the coach you can take advantage of our advance booking system for wheelchair passengers and notify us of your intention to travel to any fixture providing you inform us before the day they go on sale. Then on the first day of sale you will either need to make your payment or alternatively if we hold your card details your payment will be processed.
Please note, in line with all other travel bookings, tickets cannot be reserved for payment at a later date under any circumstances.
It is important to note that match tickets are subject to availability and the number varies from club to club. Please be reminded that match tickets for wheelchair users are for those people who are not able to transfer to a stand seat. Wheelchair users who are able to transfer should purchase ambulant match tickets and request an appropriate seating area e.g. front row, step-free etc.
Tell us your requirements at the time of booking e.g. if you need to use the lift to get on the coach or remain in or transfer from your chair for travelling.
If you are travelling with a carer, the name of the carer is required for the passenger list. We appreciate this may change between booking and travelling so if this does happen please let the coach steward know your carer’s name.
The pick-up point for departure for passengers needing to use the lift to access the coach is the Darwen End, Ewood Park only.
If you require the lift to board the vehicle, please arrive 15 minutes prior to departure time to enable the coach to leave on time. You can call in at the Roverstore at Ewood Park or contact Away Travel on 01254 372000, select option 1 and then option 4.
If you would like more information please contact Barbara Magee on 01254 508208 or email firstname.lastname@example.org.
Strikers' Family Lounge
The Strikers' Family Lounge is a safe and friendly environment for fans to enjoy before matches at Ewood Park.
Situated in the Blackburn End of the ground, Strikers' is open two hours before kick-off and that it is shut 15 minutes before kick-off.
Entry is via the Blackburn End Reception and is available to children aged under 18 when accompanied by an adult with valid match tickets.
There's a GAME area available, where you can play Fifa with your friends, whilst hot and cold food and drinks are available.
Also located within Strikers' is our groundbreaking Sensory Room. Specially designed for children with disabilities - believed to have been the first of it's kind in the country when it launched in March 2014.
Striker's Family Lounge is open to children under 18 accompanied by an adult with valid match tickets.
It opens two hours before kick-off and closes 15 minutes before the start of the game.
Entry is via the Blackburn End reception.
Children must remain under adult supervision at all times.
Adults will not be admitted without a child under 18.
Groups of young people will only be admitted with adults and by prior arrangement.
To keep children safe, permission to take photographs MUST be obtained from the lounge manager.
Striker's is a family focused lounge for the benefit of children. As such it is worth knowing that inappropriate behaviour or language may result in being asked to leave.
- Please make yourself familiar with the evacuation procedure and the nearest exit point.
Match tickets and merchandise are on sale under one roof both in the Roverstore at Ewood. The store is accessible and has have high and low level serving counters and checkout.
Blues is open for season ticket holders before and after games and is open on most non-match days. Please check the website for opening times, menus and special events held throughout the year.
The Fosters FanZone is also situated at the Blackburn End, available for all supporters
Blackburn Rovers welcomes all visiting supporters to Ewood Park. Up to 30 tickets for visiting supporters (using wheelchairs) are available in the Darwen End plus Assistant tickets if they are required. Tickets for ambulant supporters are available with Assistants if required. Tickets should be purchased from your own Club and specific requirements stated at the time of booking. The entry point is at the Darwen End Stand. Refreshment kiosks and accessible toilets are located in the stand. Visiting supporters are welcomed in our Hospitality Lounges and special arrangements are available.
This information is available to download here as a PDF for people who are blind and partially-sighted.
CONTACTING THE CLUB
Box Office: 01254 372000 select option 1 and then option 4 for ticket and away travel information
Ground tours: 01254 372000 select option 3
Car parking: 01254 508283
Hospitality: 01254 508008
Safety Department: 01254 508286
Blues: 01254 508166
Access and Safeguarding Officer: 07717 724646 Email: email@example.com
Rovers website: www.rovers.co.uk/fans/supporters-with-disabilities/
If you require a large print version or any other accessible format of this brochure please contact the Access and Safeguarding Officer.
We welcome your views on this brochure or any of our facilities and services. Please send them to firstname.lastname@example.org